Technical Support Job Openings

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Bank Operations and Implementation Specialists

Job Id:	IA
Description:	Growing FinTech company offering financial institutions a cloud-based platform has a need for a BANKING AND IMPLEMENTATION ANALYSTS! Ideal candidates will have strong verbal communication skills, the ability to interact with various levels of customer management, strong organizational skills and combined banking and technology experience! Need someone who has the capability to provide client expertise on configuration of the product, triage client's reported defects during implementation cycle, etc. - Develop deep understanding of the software banking applications becoming a SME. - Help manage implementation life cycle and ensure tasks done correctly. - Works collaboratively with development staff and support staff. - Maintain timelines and target dates in Microsoft Project. REQUIREMENTS: 3 to 10+ years of exeprience. Ideal candidate has experience supporting software implementations along with bank operations / servicing background most ideal. Understanding of SQL queries or select statements and/or understanding of data flows huge pluses.
Salary:	$90,000 - $120,000
Area:	Remote
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Business Analyst (Technical)

Job Id:	BA
Description:	Business Analyst – Financial services sector Growing software company offering cloud-based servicing platform has a need for Business Analyst with an analytical mindset to translate business requirements into functional specifications. This individual will be interfacing with the development team for new features. Priority is also someone who may have technical aptitude and a very good understanding of software development lifecycle. FinTech, Banking or credit union industry experience preferred and understanding of risk management or collection processes huge pluses as well. Requirements: 3-5+ years’ business analysis and requirements experience. Very good software understanding for software configuration efforts. Document requirements experience coupled with some implementation knowledge or experience preferred. Excellent documentation, communication, and writing skills. Bachelor’s degree in information technology, MIS, Business, Finance, Banking or related preferred along with excellent organizational skills. Technical skills or understanding is essential. Proficiency with latest OS, Microsoft Office products, etc.
Salary:	$90,000-$100,000
Area:	Remote and hybrid options
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