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Software/Technical Customer Care Specialist

Job Id:	ccs
Description:	Growing software development company offering financial institutions a cloud-based platform needs a Product / Customer Care Specialist whose focus will be supporting B2b clients on software issues. This is a growing and innovative company with excellent future potential into other areas of the company. Requires someone who is software technology savvy with excellent customer focus and troubleshooting experience. 60-70% of the job focus is software troubleshooting, debugging and problem solving. Communication and documentation skills and experience important. Technically savvy and curious mindset ideal Banking / technology / customer service background most ideal. Pluses include defect tracking tools experience like Jira a PLUS as well as SQL, .NET, XML, etc. are pluses.
Salary:	$60,000-$65,000 DOE
Area:	Phoenix, Arizona
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