Technical Support & Service Related Job Opportunities
 P.O. Box 1741
 Horsham, PA 19044

Technical Support Job Openings   



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s/w install
Dynamic & growing software technology company, with beautiful and modern office space, is looking for someone to upgrade and install proprietary software on client frameworks remotely and assist with software implementations, computer configurations and some networking.
Ideally looking for 1-2+ years of similar experience, but will consider the following:
- Candidates with solid technology foundation, good with computers, strong troubleshooting skills and some network / windows server experience OR
- Recent college graduates with strong technical foundation and troubleshooting skills.
- Additional skills that would be great to have: SQL experience, other database experience, basic programming experience (C#,,, etc.), Windows 2012+ Server, IIS 7/8, etc.
Bachelor's degree OR Associate's degree and/or equivalent experience.
2-5+ years of related experience (entry level candidates with applicable internship or co-op experience are encouraged to apply).
This is a great way to broaden your existing skill set and be part of a growing team and company.
$40,000-$60,000 DOE
Paoli, PA vicinity
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mortgage QA
Local growing software technology firm needs a Software Quality Assurance Analyst but the person MUST have mortgage experience and ideally be a super user of mortgage software!
¢ Implementation of software quality assurance processes for software applications.
¢ Help in analysis of requirements to develop test plans.
¢ Document, track and verify defects and enhancements.
¢ Work with other teams including developers, architects, business analysts, etc. to troubleshoot issues and determine solutions.
¢ Financial, lending and/or mortgage preferred.
¢ Familiarity of testing web based and windows-based applications.
¢ Manual and automated testing desired.
Paoli, PA vicinity
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Individual with client-ready attitude and presence needed for software technology firm to work with B2B clients.
Selected candidate will be detail oriented, have exceptional client/customer interfacing and relationship capabilities as well as a problem-solving nature.
Bachelor's degree from a four-year university is required or equivalent experience.
0-2+ years' experience in some combination of customer/client support, Product Support, Business Analysis, Product Analysis, technical support or client relations type of role.
Work and/or internship experience with a financial, product or software technology company a plus!
Must have an affinity towards technology or be tech savvy. These are full-time positions with benefits and work hours are 8am to 5pm OR 11am to 8pm (Monday through Friday). Casual work environment with standing desks, ping pong tables, gym, etc.
Greater Phiadelphia (PA) area
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B2B client support and account management. Job involves troubleshooting, running queries, research and gathering data, relationship management, etc.
Individual needs to understand the company's product inside and out to be the most effective (Subject Matter Expert).
Customer interface and relationship management skills important!
Candidate must be resourceful and like software technology.
Recent college graduates encouraged to apply. Must be tech savvy or have an affinity towards technology.
Proficiency in Microsoft Office.
Paoli Vicinity area
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Customer Care Specialist for a growing software firm located in western suburb of Philadelpia with great work environment, professional challenge and competitive benefit package.
1-3 years of experience in customer service, sales support or software testing role desired.
Financial institution and LENDING experience necessary.
Proficiency with Microsoft Office.
Paoli, PA Vicinity
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Technical / Software Product Support Specialist for growing SOFTWARE TECHNOLOGY firm located in western suburb of Philadelphia offering great work environment, professional challenge, and competitive benefit package.
· 1-3 years’ experience, preferably with troubleshooting, debugging, problem resolution, customer service, sales support or related experience.
· Financial institution and/or banking experience a PLUS but not necessary. Technology or software understanding most relevant. Database experience a PLUS.
Those without software experience but who have an affinity towards technology and are willing to learn software technologies are encouraged to apply!! Recent college grads with applicable internship experience or technology degree are also encouraged to apply.
Paoli, PA
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Market leader and excellent growing company in need of Software QA Analyst for a growing innovative software company. Strong Quality Assurance Analyst with 1-5 years of experience with a good grasp of QA and other software products. Company will train on the applications. Manual testing of web and browser based products. Automation experience a PLUS as well as experience working in an Agile and/or Waterfall environment.
Paoli, PA surrounding area
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JR BA/Supp
Junior Business Analyst - Software Implementation Team
Software Support Specialist / Customer Care Team
Will consider Recent Grad with 6 months to 2 years of Business/Technology experience
Dynamic growing company offering excellent career opportunity --
JUNIOR BA: Exceptional candidates needed for implementation team of proprietary software applications to our financial/banking industry clients. Some software experience is a plus with a flair for marketing, dedication to customer satisfaction, and affinity for technology to handle technical questions etc.
Recent grads considered with some internship or campus experience exhibiting excellent people skills, affinity for technology, and customer service/support abilities.
0 - 2 years' experience in technology company as a business analyst, coordinator, trainer, marketing or customer support. Bachelor's Degree in MIS, Business, Marketing, or technology related Financial experience is a plus
SOFTWARE SUPPORT SPECIALIST: Excellent communication skills needed for these key positions working directly with our software clients. Any software support and/or financial industry experience would be a plus. This is a perfect entry position if you would like to work for an exciting and growing technology company.
Bachelor's degree in business, MIS, or related major 6 months+ experience in Customer Service, Technology, Support or related Excellent attitude and communication skills required for front line interface with our clients
Malvern, PA
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mortgage supp
Growing software solutions company committed to customer satisfaction. Located in western suburb of Philadelphia offering great work environment, professional challenge, and competitive benefit package.
Position Summary:
· Respond to customer product questions remotely
· Coordinate reference requests with existing customers when required
· Manage and maintain ownership of client issues and handle ticket response times
· Work closely with other technology teams for analysis and resolution of client issues
· Answer product and process related questions posed by customers
· Research and identify new cases created by customers
" 1-3 years' experience in customer service or sales support otherwise Mortgage Origination software knowledge or experience
" Seeking someone too who has mortgage industry experience and a strong affinity towards technology. Recent college graduates encouraged to apply especially those with degree in MIS, Information Technology, CS, or related and mortgage experience. Hours are 11am-8pm, Mon.-Friday
Devon, PA
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